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  • Frequently Asked Questions

Frequently Asked Questions - FAQs

Crystal & Glassware FAQs

  • How to clean Crystal Wine Glasses
  • How to clean a Crystal Water Jug
  • Stemmed vs Stemless glasses

Positive Luxury FAQs

  • What does The Butterfly Mark from Positive Luxury mean to us?
  • What is our commitment to keeping up with new sustainable luxury trends?
  • How does Rachel Bates choose sustainable business partners?
  • What is Rachel Bates’ commitment to being a sustainable luxury brand?

Tableware FAQs

  • How to shine tableware
  • How to set tableware for a casual dinner

Home Accessories FAQs

Jewellery FAQs

  • What type of metals do we use in our luxury jewellery?
  • How do I keep my jewellery clean?
About Rachel Bates

About Rachel Bates

The Rachel Bates name is known for its bold colours, signature designs and timeless yet playful style, but this wasn’t always the plan. In fact, it came about by something of an accident.

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Paypal Credit

PayPal Credit

What Is PayPal Credit?

PayPal Credit is like a credit card, without the plastic. It’s a credit limit that sits alongside your PayPal account which you can use for your online purchases.

How Do I Apply?

Applying for PayPal Credit is easy. Just click on the PayPal Credit button on our checkout page.

The application form takes minutes to complete. PayPal will then run a credit check and, if approved, you’ll have a credit limit linked to your PayPal account as soon as you accept your Credit Agreement

You can use the credit limit granted to pay for today's purchase and future purchases at thousands of online stores where PayPal is accepted, up to your credit limit.

Before you apply, please make sure you:

  • Are a UK resident aged 18 years or older
  • Have a good credit history
  • Have not recently been declared bankrupt
  • Be employed and have an income greater than £7,500 per year

To find out more, read our PayPal Credit FAQs